At MobilScooters.com, we strive to deliver your scooters quickly, safely, and reliably across the USA and Canada. Please review our shipping policies below.
Shipping Locations & Carriers
- We ship to all addresses within the United States and Canada.
- We partner with trusted carriers such as UPS, FedEx, and USPS to ensure timely delivery.
Processing Time
- Orders are typically processed within 1–2 business days after payment confirmation.
- Customized or special-order scooters may require additional processing time, which will be communicated at purchase.
Shipping Methods & Delivery Times
- Standard shipping usually takes 1–3 business days within the USA and 1–3 business days to Canada.
- Expedited shipping options may be available at checkout for faster delivery.
- Delivery times may vary due to carrier delays, weather, or customs processing.
Shipping Costs
- Shipping fees are calculated at checkout based on destination, package size, and shipping method.
- Free shipping promotions may apply to select products or orders over a specified amount.
Tracking Your Order
- Once your order ships, you will receive a confirmation email with tracking information.
- Use the tracking number to monitor your package status through the carrier’s website.
Exchanges and Returns
- For information on returns and exchanges, please see our Returns Policy.
- Damaged or defective items should be reported within 48 hours of delivery for prompt resolution.
Warranty
- Most mobility scooters come with a manufacturer’s warranty covering defects in materials and workmanship (typically 1 year).
- Warranty coverage and claims processes are detailed in our Warranty Policy.
Legal Notice
- This Shipping Policy complies with consumer protection regulations in the USA and Canada.
- MobilScooters.com is committed to transparent, fair shipping practices in accordance with applicable laws.
Contact Us
If you have any questions about your shipment or our policies, please contact us at:
support@mobilscooters.com
